Businesses and new startups in the tourism industry (or a related industry) located in Cairns, Yarrabah, the Cassowary Coast, Port Douglas, and the Daintree are invited to participate in the TNQ Tourism Small Business Development Program.

The program is delivered in partnership with our Business Leaders Panel through workshops, webinars and one-on-one mentoring.

The topics are designed to assist new startups (‘business intenders’) and existing businesses that interact with the three million tourists visiting Tropical North Queensland every year.

TTNQ members and non-members are welcome to participate.

After a mentoring session with Nikki from Socialeyes Media:

“It was a hugely productive session. She is a great asset to the industry, everything she presented was absolutely applicable to my business, maybe it was the one-on-one scenario that helped… she is pretty passionate about tourism. You will see some awesome imagery and exceptional posts from The Crystal Caves filtering through – we now know how!!” – Ghislaine Gallo, The Crystal Caves


This project has been supported by the ASBAS Northern Australia Tourism Initiative, an Australian Government Initiative.

The topics are covered by six streams:

  • Funding Avenues and Financial Analysis
    Cash flow, data interpretation, budgeting, forecasting, cloud accounting, funding bids and tender submissions
  • Building Your Business
    Assessing your current business model and creating business/marketing plans to expand into new markets (locally and globally)
  • Making the Most of Your Talent & Team
    Networking and human resource strategies; recruitment, retention, employment law, OH&S
  • Management Capabilities
    Creating and reviewing business plans, legal advice; licensing, leases, intellectual property, succession planning
  • Digital Engagement & Implementation
    Ecommerce, social media, websites, making technology work for you
  • Tourism Ready
    Understanding different tourism markets and their growth potential, targeting specific markets and aligning your business to your customers needs.


To be eligible to take part in the TNQ Tourism Small Business Development Program your business must:

  • employ less than 20 full time employees
  • derive a significant portion of your revenue from tourists
  • operate in tourism related industries (eg. hospitality, retail, transport, sports & recreational that service tourists)

OR if you’d like to start up a brand new tourism related business, this program is also for you!

Larger businesses

If you have more than 20 full time equivalent employees but you’d still like assistance, there are other Northern Australia Tourism Initiative programs available. Check out the Entreprenuers Program. If you’d like more information, contact our local representatives:

Don’t think you’re in tourism?

The tourism industry is far more reaching than you think! But if your main industry is something like agriculture but you’d like to move into tourism by adding a farm shop, a tour or perhaps you have another ‘experience’ to share, we can support you! Your idea to add tourism to your existing business makes you a ‘business intender’ so sign up today.

More support

For further information on grants and assistance available from the Australian Government please visit

Not Sure?

Are you not sure if you will benefit from this program? Let’s check the current health of your business – take a few minutes to complete our Business Health Checklist to see if there are any areas that could benefit from expert assistance. Don’t worry the Checklist is confidential and won’t be reproduced anywhere.

Who Else Can Help?

An essential step to being successful in Small Business is building a strong team around you. Specifically for businesses in the Tourism Industry, your Local Tourism Organisation or Association will be a beneficial connection:

Tourism Port Douglas & Daintree

Tropical Coast Tourism

Tourism Palm Cove

Trinity Beach Promotional Association

There are also other organisations that provide support, information and networking opportunities for every business:

Chamber of Commerce and Industry Queensland

Cairns Chamber of Commerce

Douglas Chamber of Commerce

Innisfail Chamber of Commerce

Cardwell Chamber of Commerce

Mission Beach Business & Tourism

theSPACE Cairns

Indigenous Business Australia

Cairns Business Women’s Club

Cassowary Coast Business Women’s Network

Other locations

If you are not in Cairns, Yarrabah, the Cassowary Coast or Port Douglas and Daintree and would like support from the Australian Small Business Advisory services – Northern Australia Tourism Initiative there are other program providers. Click on your region below:

Program Contact

For enquiries regarding the TNQ Tourism Small Business Development Program please contact our Business Development Executive, Kelsey Burge, on or 07 40151206.